5.11.08

Obama's Seven Lessons for Radical Innovators

A post from a favourite voice. An excellent read.

 
 

Sent to you by Amanda via Google Reader:

 
 

via HarvardBusiness.org by Umair Haque on 11/5/08

It's a momentous day for America - and the world. Barack Obama is poised to take the reins of the Presidency.

So how did this unlikeliest of candidates do it? How did Obama utilize radically asymmetrical competition to shatter Washington's toxic, bitter 20th century status quo?

The most critical part of the story is the organization Obama built. Though conservatives are still arguing that Obama has little executive experience, nothing could be further from the truth.

Barack Obama is one of the most radical management innovators in the world today. Obama's team built something truly world-changing: a new kind of political organization for the 21st century. It differs from yesterday's political organizations as much as Google and Threadless differ from yesterday's corporations: all are a tiny handful of truly new, 21st century institutions in the world today.

Obama presidential bid succeeded, in other words, as our research at the Lab has discussed for the past several years, through the power of new DNA: new rules for new kinds of institutions.

So let's discuss the new DNA Obama brought to the table, by outlining seven rules for tomorrow's radical innovators.

1. Have a self-organization design. What was really different about Obama's organization? We're used to thinking about organizations in 20th century terms: do we design them to be tall, or flat?

But tall and flat are concepts built for an industrial era. They force us to think - spatially and literally - in two dimensions: tall organizations command unresponsively, and flat organizations respond uncontrollably.

Obama's organization blew past these orthodoxies: it was able to combine the virtues of both tall and flat organizations. How? By tapping the game-changing power of self-organization. Obama's organization was less tall or flat than spherical - a tightly controlled core, surrounded by self-organizing cells of volunteers, donors, contributors, and other participants at the fuzzy edges. The result? Obama's organization was able to reverse tremendous asymmetries in finance, marketing, and distribution - while McCain's organization was left trapped by a stifling command-and-control paradigm.

2. Seek elasticity of resilience. Obama's 21st century organization was built for a 21st century goal - not to maximize outputs, or minimize inputs, but to, as Gary Hamel has discussed, remain resilient to turbulence. What happened when McCain attacked Obama with negative ads in September? Such attacks would have depleted the coffers of a 20th century organization, who would have been forced to retaliate quickly and decisively in kind. Yet, Obama's organization responded furiously in exactly the opposite way: with record-breaking fundraising. That's resilience: reflexively bouncing back to an existential threat by growing, augmenting, or strengthening resources.

3. Minimize strategy. Obama's campaign dispensed almost entirely with strategy in its most naïve sense: strategy as gamesmanship or positioning. They didn't waste resources trying to dominate the news cycle, game the system, strong-arm the party, or out-triangulate competitors' positions. Rather, Obama's campaign took a scalpel to strategy - because they realized that strategy, too often, kills a deeply-lived sense of purpose, destroys credibility, and corrupts meaning.

4. Maximize purpose. Change the game? That's 20th century thinking at its finest - and narrowest. The 21st century is about changing the world. What does "yes we can" really mean? Obama's goal wasn't simply to win an election, garner votes, or run a great campaign. It was larger and more urgent: to change the world.

Bigness of purpose is what separates 20th century and 21st century organizations: yesterday, we built huge corporations to do tiny, incremental things - tomorrow, we must build small organizations that can do tremendously massive things.

And to do that, you must strive to change the world radically for the better - and always believe that yes, you can. You must maximize, stretch, and utterly explode your sense of purpose.

5. Broaden unity. What do marketers traditionally do? Segment and target, slice and dice. We've become great at dividing markets into tinier and tinier bits. But we're terrible at unifying them. Yet Obama succeeded not through division, but through unification: we are, he contended, "not a collection of Red States and Blue States -- We are the United States of America".

Obama intuitively understands a larger truth of next-generation economics. Unified markets are what a world driven to collapse by hyperconsumption is desperately going to need. We're going to need not a hundred different kinds of razors - and their spiralling costs of complexity and waste - but a single razor that everybody, from the slums of Rio to the lofts of Tribeca, is overjoyed to use.

6. Thicken power. The power many corporations wield is thin power: the power to instill fear and inculcate greed. True power is what Obama has learned wield: the power to inspire, lead, and engender belief. You can beat people into subjugation - but you can never command their loyalty, creativity, or passion. Thick power is true power: it's radically more durable, less costly, and more intense.

7. Remember that there is nothing more asymmetrical than an ideal. Obama ended his last speech before the election by saying: "let's go change the world." Why are those words important? Because the world needs changing. A world riven by economic meltdown, religious conflict, resource scarcity, and intractable poverty and violence - such a world demands fresh ideals. We must mold and shape a better world - or we will surely all suffer together. As Obama said: "we rise or fall ... as one people."

In such a world, forget about a short-lived, often meaningless "competitive advantage". It's a concept built for the 20th century. In the 21st century, there is nothing more asymmetrical - more disruptive, more revolutionary, or more innovative -- than the world-changing power of an ideal.

Where are the ideals in your organization? What ideals are missing - absent, bankrupt, stolen - from your economy, industry, or market? What ideals will you fight and struggle for - and live? Because the ultimate problem with industrial-era business was, as Wall Street has so convincingly demonstrated, this: there weren't any.

That seventh lesson is the starting point for tomorrow's radical innovators - because it's the thread that knits the others together. And it's where you should start if you want to use these seven rules to start building 21st century institutions - whether businesses, non-profits, social enterprises, or political campaigns.

As a young brown American, I couldn't be more deeply or powerfully inspired by the "defining moment" of an Obama presidency. Yet, the seeds of a new challenge have been planted by that victory: for us to harness the lessons of his quiet revolution - our quiet revolution - to seed many, many more.


 
 

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3.11.08

Action Learning: A Recipe For Success



 
 

Sent to you by Amanda via Google Reader:

 
 

via HarvardBusiness.org by Marshall Goldsmith on 11/3/08

This week's question for Ask the Coach:

Other than your own coaching, if you had to recommend one leadership development process what would it be?

I have observed one leadership development process that builds leaders and helps companies make money at the same time - action learning. After seeing how action learning worked at GE and IBM, I am surprised that more companies don't do it. My friend, Chris Cappy, has spent years in GE, IBM and other major companies implementing action learning. I will let Chris describe the basics of how this process works:

The essence of action learning involves working through real problems, reviewing both the results achieved and then analyzing the process by which these results were achieved. Action learning is a structured process with four essential elements:

  1. Creating an experience that engages learners - that 'stretches' the leaders involved in the process and adds real value to the company.
  2. Debriefing the experience - reviewing what happened both from a 'results' and 'process' perspective.
  3. Generalizing from results - understanding not just what happened, but knowing what the results mean for leaders and the company.
  4. Transferring lessons to the future - applying key learnings in a way that helps the participants in the process become better leaders and the company become more successful in meeting related challenges.

The validity of the action learning process is well-grounded in research on how adults learn -- which is predominantly via on-the-job "real-time" experiences. Sound action learning design provides a stage upon which behavioral performance dynamics can be observed and critiqued, and from which new choices and behavioral improvements can emerge.

In the past, there has been a continuum of applications for leadership development under the "action learning" banner, ranging from experiential challenge simulations to design of business-based performance projects. I have seen the impact that comes from using 'real' business challenges. When participants deal with serious business issues, there are real consequences for failure. They realize that this is not 'just a game' and get serious about what they are doing. The more relevant the challenge - the higher the stakes - the more leaders are stretched - the more they learn!

If developing talented leaders were viewed a cooking school, and action learning were a recipe, here would be my basic list of ingredients for our leader-learners to be and do better:

  • Find a real, substantial project that is "in plan" and important...there are visible consequences if failure occurs.
  • Add in some individual performance feedback that's relevant to the company/context in which they work.
  • Bring together a group of learner-leaders and help them to know each other as colleagues and brothers/sisters in arms who can support one another.
  • Provide ample time for their work to "cook," and check on their progress periodically. Use online support aids to keep attention.
  • Add in some simple tools for leading change and judiciously sprinkle in some coaching to help them play their parts well. Keep the lights up. Having other leader-actors to provide coaching is remarkably effective when the stage has been properly set.
  • Now and then, stir the pot with some executives or Board members or key customers who can tell their stories as a way of supporting the show.
  • Stage a grand finale performance where results are served up and shared...something like the Iron Chef of leadership development.
  • And, of course, you season to taste, and cook until done -- as with all recipes, there are many examples of action learning designs, ranging from quite mild to very hot!

When you combine these basic ingredients, you can really help people to be and do better. Beyond the knowledge gained, we also see relationships formed that significantly support cross-boundary collaboration that are positioned to address whatever business opportunities and challenges emerge.

If you want to know more about action learning, you can contact Chris Cappy here.


 
 

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2.11.08

For my next library trip

I'd love to find this book (Ironwood location): Made to Stick. It was mentioned on the 800-CEO-Read blog:

 Made to Stick: Why Some Ideas Survive and Others Die by Chip Heath and Dan Heath

I know we give the Heath brothers a lot of love here at 800-CEO-READ, but I hope that my selection demonstrates the transformative nature this recent business book can have on the way you do your work. As a relative newcomer to the world of business books, Made to Stick will forever stick (no pun intended) in my mind as one of the first and most influential business books I have read on communication. I can't tell you how many times we referenced ideas from Made to Stick while working on The 100 Best. And while we recognize that the book borrows definitions and terms from other places (most notably, The Tipping Point by Malcolm Gladwell), Made to Stickis the only one that lays out a practical and useful way of putting these ideas to work.

"No special expertise is needed to apply these principles. There are no licensed stickologists. Moreover, many of the principles have a commonsense ring to them: Didn't most of us already have the intuition that we should "be simple" and "use stories"? It's not as though there's a powerful constituency for overcomplicated, lifeless prose. But wait a minute. We claim that using these principles is easy. And most of them do seem relatively commonsensical. So why aren't we deluged with brilliantly designed sticky ideas? Why is our life filled with more process memos than proverbs?

Sadly, there is a villain in our story. The villain is a natural psychological tendency that consistently confounds our ability to create ideas using these principles. It's called the Curse of Knowledge. (We will capitalize the phrase throughout the book to give it the drama we think it deserves.)"

Perception Video


This very cool video shows the power of our cognitive 'perception'.

Thanks to my sister for sending it to me.

Gaping Void Goodness